Hi community,
we got the "Extension for JIRA Service Desk" from Deviniti and created a "Bundled Field for Jira Service Desk". The field got some user defined sub-fields like it has to and those are shown correctly on the servcie desk interface, when you created a new issue.
Even if you open the newly created issue on the "View Screen", the bundled fields are shown correctly with all of their sub-fields in Jira Core with the content you filled in.
Now my problem:
When I click on "Edit" to open die "Edit Screen", the bundled field itself is still shown with it's name on the left, but only the first of the sub-fields is shown. When I click on "+" to add a new row, all the possible sub-fields are added to a new row, but of course empty becase they're new. But all the subfields with content are hidden, except the first.
The same bundled fields of type "Deviniti [Extension] - Bundled Field" were added to both screens - Edit and View (and of course create).
Any idea?
Best regards,
Luca
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.