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Is it possible within the “queues” to display different fields?

koteswararao
koteswararao
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June 27, 2019

Is it possible within the “queues” to display different fields in Jira servicedesk

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Payne
Payne
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June 27, 2019

Sure, if you have the required access, you'll have an "Edit Queue" button in the upper right; clicking it allows you to modify the query and displayed fields.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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June 27, 2019

If you mean the information you see when viewing a queue, then no, it's a non-customisable form built into the service desk software.  You'd have to amend the code to change it.

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