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Issues loading the Jira Fragment which is used to create custom Field

Heta Patel
Heta Patel
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November 24, 2022 edited

I have a built-in script Fragments which creates a custom Field in Jira Service Desk. The issue is :

when we first open the service desk portal, the custom field created by the fragment does not load , it only gets loaded when we refresh the page. We recently upgraded Jira to 8.20.11. and Service Desk to 4.20.11-REL-0003. I don't know if thats the issue

 

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