Jira Customer Service Portal - Can customers sort by columns?

Is it possible to give customers the ability to sort the columns in Jira Customer Service Portal?

If so, how do I enable this for the customers?

2 answers

2 votes

Hello @Dash_ Karrie Contractor
I have solved this requirement with a plugin: "Advanced Portal Reports for Jira Service Management"

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2 votes

There is no way to do this in the default application.

I believe there is an add-on that alllows searching called MyRequest plugin here.

Rgds.

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