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Jira Service Desk Create Linked Issue

Avinash Singh
Avinash Singh
Contributor
October 25, 2019

I have two jira service desk projects.

In both projects I am not a jira service desk agent, but I have added permission to the different permissions to create, edit and link issues.

With this permissions I am still not able to edit or create a linked issue in the other project.

Does it require me to be a jira service desk agent in order to do this ?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2019

Hi Avinash,

Thank you for reaching out to Atlassian Community!

To create linked issues, you need to have the permissions you mentioned, but also the Browse projects permission on both projects.

If you face any issue, please send us a screenshot of the error you receive.

Regards,
Angélica

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