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Jira Service Desk - Empty all users in the Service Desk Customer role

Sebastien Lopes March 29, 2019

Hi,

After a migration... I'm trying to make some "necessary" clean-up in JIRA Service Desk. On one of my JSD project I have 5409 users added to the role "Service Desk Customers" (Project>Setting> Uers & Role >Service Desk Customers).

I've spent quite some time researching is there is a way to remove of those users from this role and did not find any bulk capabilities. Does anyone have an idea?

Note: I cannot delete those users in Jira User Management as they are used for an other Jira SD project.

Thank you

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