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Migrate data from one custom field type to another one

Sofia Grunspan
Contributor
April 6, 2020

Hi! I'm new using Jira Service Desk, I've created a custom field with the wrong field type, I've created lot of issues and I need to migrate the data from the custom field with the incorrect field type of those issues created to a new custom field with the correct field type.

There is any way I can do this, if it's possible without using any plug in or add on?

Thanks!

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 6, 2020 edited

There is no delivered functionality.  Specific Apps now offer the functionality to easily merge values from duplicate custom fields, saving you time and increasing the performance of your Jira Index. Both Cleaner for Jira and Scriptrunner offer these capabilities as well as JIRA Command Line Interface (copyFieldValue).  

Cleaner for Jira has recently been updated, specifically enabling you to copy the values from one Custom Field to another Custom Field – allowing the original to be removed.

All apps allow for a 30 day trail so you can use the app and ensure it will meet your needs before purchasing.

 

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