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Problem creating email request with office 365

enrique_15_perez
enrique_15_perez
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November 18, 2021

Hi, good afternoon.
I've been having trouble while trying to set up the ticket creation down on my JSM portal, from a mail.
I attached the error image here.
We can enter the mail, but it does not receive nor send any mails.

 

Please, I need your help urgently.

 

Screen Shot 2021-11-18 at 12.38.02.png

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