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Problems with invitations

Ernesto Rafael Morales Cojulun
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February 10, 2022 edited

Hi, I have problems with the invitation emails to my domain @atelcc.com.gt when I send other emails if they arrive, what could be the problem?
Thanks and regards.

1 answer

2 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2022

Hello @Ernesto Rafael Morales Cojulun,

Welcome to the Atlassian Community!

Checking your domain on our tools, it returned 17 email addresses on the suppression list due to the following error:

550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuch... - gsmtp 

I removed those bounces and the notifications should be delivered now.

Please, take your time to test and let us know how it goes.

​​Kind regards,
Angélica

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