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Project Configurator, Exporting a project producess a Null Pointer

Graham Twine _Slm_
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October 15, 2022

Hello everyone / anyone / someone,

 

Yes you!

 

Hopefully someone can save my weekend nightmare :)

I am attempting to export a Service Desk project, however it fails with a NullPointer and I cannot extract anything useful from the logs either.

If anyone can save me or has some thoughtful proposals on what I can do I would greatly appreciate the guidance

Screenshot_20221015_173800.png

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Graham Twine _Slm_
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 16, 2022

Turns out the Request Type was referencing a field that had a duplicate created.

Pity the logs could not report this and save me days :(

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.11
TAGS
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