Adding an "Log In" or "Activate Your Account" Link in the default response to the customer.

[Patrick Dufresne]

As of now if I respond to customers they will get an initial request to create an account. Is there a way I can include a link in the default customer notification template that adds a link for the customer to activate their account?

[Arnold Godin]

Hello Patrick,

You can customize the notifications on your Service Desk Platform in the project settings and customer notifications.

Please find below URL link for the documentation Atlassian :

https://confluence.atlassian.com/servicedeskcloud/managing-service-desk-notifications-732528936.html

Regards

Arnold Godin [Valiantys]

[Patrick Dufresne]

Thanks, I've already consulted this page but I can't find anything pertaining to include a link to "activate your account" on this page.