Board Filter Keeps Resetting to Wrong Filter

[Milan Wevelsiep]

Hello,

In our Jira project, we have two boards:

• One for all regular tickets (excluding epics).
• An epic board exclusively for epics.

We manage these boards using board filters, and in general, they work as expected. However, on our epic board, the filter keeps resetting itself to the wrong one.

I can go into the board settings, select the correct filter, and the expected epics are displayed. But after some time, Jira automatically switches the board to a different filter without any manual changes.

Has anyone experienced a similar issue or knows what might be causing this?

Thanks!

[Marc - Devoteam · Accepted solution]

HI @Milan Wevelsiep 

Welcome to the community.

Could be an issue with the board. Create a new board and use the filter and remove the old board.

Did did solve the issue?

[Milan Wevelsiep]

Hi @Marc - Devoteam 

it seems that this indeed solved my issue. Thank you!

[Marc - Devoteam]

hi @Milan Wevelsiep 

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

[Jack Brickey]

Hi @Milan Wevelsiep , welcome to the community.

I've never seen a scenario where they autonomously change. I would suspect that this is a scenario where another admin keeps switching it back to what they expect to be. However, it could be some obscure bug, but I tend to doubt it.

[Milan Wevelsiep]

Hi Jack, thank you for your swift response! We do not have another admin that is switching back the filter, it always happens automatically. I suspect that there is some issue with permanently saving the filter, at least in our project.