Hi.
Is there anyone stuck in this issue at the moment?
I cannot setup my outgoing server with the Office 365 account.
TLS is chosen already.
An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful [SG2PR0401CA0006.apcprd04.prod.outlook.com]
at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:225)
at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162)
at com.atlassian.jira.plugins.mail.webwork.SendTestMail.doExecute(SendTestMail.java:107)
Could you please help me on it? Any clues..
The error from the logs indicates that JIRA can't connect to your mail server with the username and password you specified.
Looking at Office365 SMTP configuration receives authentication errors, you would need to use the full email address as username.
Thanks for your reply.
Since I could not setup the Office 365 SMTP, I already brought that to internal plugin source. I'm handling that via my Java code.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.