Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Customer portal question

Jason Nowak December 11, 2018

Is there a way to get a list of customers that are using Service Desk in JIRA cloud? 

 

Thank You

Jason

1 answer

1 accepted

0 votes
Answer accepted
Qu3ntin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 11, 2018

Hi,

In Site administration » Jira Service Desk » Portal only customer, you will find every customer of your Jira Service Desk application. This doesn't count your users (Jira or Confluence).

You can also have the list of customer per project directly in the customer tab of your Jira Service Desk project. But you can't export them from here.

Jason Nowak December 11, 2018

Is that on the cloud version? I have the setting from your second sentence, but nothing else. 

Qu3ntin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 11, 2018

Yes it is. 

However you need to be site-admin to access to the site administration interface.

community_02.PNG

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events