Emails notifications missing

[Alexandra BRIOUDE]

Hi,

for the past 2-3 weeks, we have had issues with e-mails notifications whenever someone adds a comment or changes a status, etc...

No changes have been made our end (no migration or change of database, etc...).

The emails notifications started to be missing randomly, and now are completely missing for some of us.

Thanks for your help.

Best Regards,

Alexandra

[Dominic Marmion Old · Accepted solution]

Any resolution?

[Alexandra BRIOUDE]

Hi,

this issue has been resolved a while ago.

This was due to our spam server which rejected Atlassion e-mail. After a certain number of rejections, Atlassion blacklisted our adress.

Regards

Alexandra