I have 2 custom fields Actual Start and Actual finish. They want the Sprint value copied to the Actual Start field populated with the value of the Sprint field when issue is transitioned to Implementation. Then at the Done State whatever the value is in the Sprint Field at the Done transition copy the value from the Sprint field to Actual Finish.
Is there a way to perform this copy? I do not have script runner add-on. I have power scripts.
Hi Nannette,
You can do this using the built-in Automation, located in project settings under "Project Automation" for service desk projects, or just "Automation" for other projects.
You would need to 2 different rules to capture both transition types. The first rule for example would look like:
Trigger: Issue Transitioned
Action: Edit Issue
- Select Start field from "Fields to set" and add in {{issue.Sprint.name}}
Hope that helps,
Scott.
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