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How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day?

Shannon Summerlin
Shannon Summerlin
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June 22, 2017

How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day?How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day? We are using this version - JIRA v6.3.15.  The goal is to have a calendar where we can view 2 types of JIRA service desk ticket forms in one calendar.

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Charlotte Lim
Charlotte Lim
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2018

Hi Shannon, 

Thank you for using Atlassian Community. Are you still being impacted by this issue? 

If so, to clarify, are you trying to add another calendar to your Jira Service Desk Project? For more information on how to do this, please see our documentation at https://confluence.atlassian.com/servicedeskserver/setting-up-slas-939926373.html

Please do not hesitate to reach out if you have any more questions. 

Regards, 

 

The Jira Service Desk Team

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Lachlan G
Lachlan G
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2018

Hey Shannon,

 

Not quite sure what you're after here. Do you want a calendar that is visible to customers in the portal or something closer to a report where you can see what issues were raised on what day?

 

- Lachlan Goodhew-Cook

Jira Service Desk Server

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