How to get the setup completed?

[Yi Voon Phan]

I have added in the customer and group in the organization, but still failed to get the icon checked. Any idea on this? Thanks in advance. 

[Andy Nguyen]

Hey Yi Voon,

Looks like this is only available in Atlassian Cloud.

As I checked with our Cloud team, for that specific task, you may need to add new customer and/or create new organization. Adding existing customer/organization may not help fulfill the task.

Can you try that and see how it goes?

Cheers,

Andy

[Yi Voon Phan]

@Andy Nguyen, i tried to add new organization/customer, but still the same. 

[Andy Nguyen]

Hey Yi Voon,

I can fulfill the task with these steps:

1. From Customers page, click Add organizations and create a new one that doesn't already exist (e.g. Test Org)
2. On the same page, click Add customers and enter an email address that doesn't belong to any existing customer/user (e.g. test@localhost.adm), then click Add to organization (same pop-up window) and add this new customer to the new organization in step 1

If you did it differently, can you try the above steps?

[Yi Voon Phan]

Hi @Andy Nguyen, i have tried but still failed.