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JIRA Mobile App with Jira Service Desk Projects (8.3.0)

Luciano Oliveira
Luciano Oliveira July 26, 2019

After upgrade the server to the new version 8.3.0 I can't see my projects in the app.
I received this message: "Can't show the issue at this time, the app doesn't support Jira Service Desk Projects"

But in the Beta version (TestFlight) was able to see all the projects  : \

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JP _AC Bielefeld Leader_
JP _AC Bielefeld Leader_
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July 26, 2019

I got this message on the latest beta, while using 8.2 & thought this was fixed with the release of the public (non-beta) app. Sounds very disappointing... Service Desk projects are THE use case for our company. Nobody need s a scrum/kanban board on an iPhone...

Best

JP

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1 vote
Janice Dawley
Janice Dawley
Contributor
August 4, 2019

We just upgraded to Jira 8.3.1 partly in an attempt to get the mobile app working again after the beta expired. Much to my annoyance, I now find that none of our Service Desk projects can be displayed in the app, whereas in the beta they could.

I have to say, Atlassian seems to have botched the rollout of this mobile app pretty badly.

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Lanzarin
Lanzarin
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September 20, 2019

I'm very disappointed = (

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