Hi @Mayssam Ismail,
Are you able to give a little more detail on what you want to achieve? Why use a Notes App rather than the Internal Comments section of a ticket?
Thanks
We want to have notes for our team example: Customer networking information - Licenses notes for customers the purpose is to provide the team with an overview of important things so they can troubleshoot faster.
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It might be a bit overkill however it sounds as though Confluence would be a great fit in this instance.
However, there will be of course be JIRA note taking addons on the Marketplace that might fit your requirements more precisely.
Hope this helps
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