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Assignee object attribute from Insight to Assignee in Jira service desk issue

Ivica Vančina December 19, 2019

Hi,

 

I need help with Jira service desk and Insight.

 

I need to take attribute from object and put that attribute into assignee in Jira service desk issue. I did try with insight post function but it doesn't work. 

Here is picture how does object look like into Insight:

image.png

1 answer

0 votes
Craig Haynal
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December 19, 2019

It doesn't work because your Owner attribute is an Object, but the Assignee field expects a User.  If Owner were a User type attribute then it would be possible to use its value to set the Assignee field on an issue using the post function.

Meriem Naim
Contributor
June 28, 2022

Hello, 

i have tried it with a User attribute 
here is my object 


 lss.PNG

here is the automation rule 
sss.PNG

Capturess.PNG

 

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