Can a custom CSS file be introduced into the Cloud version of Jira Service Desk?

[Robert Werner]

I've found several responses to this question but there are conflicting answers.  I'm guessing that many only apply to the Server version.

Is there currently a way to "greatly" customize the appearance of the Cloud version of Jira Service Desk?  If so, how?

Robert

[Andy Heinzer]

In Jira Cloud, this is not currently possible.  There are number of feature requests asking for this functionality such as:

https://jira.atlassian.com/browse/JSDCLOUD-3768
https://jira.atlassian.com/browse/JSDCLOUD-1673

While there is some limited customization you can do to the customer portal, you can't quite enter in your own CSS style sheet just yet.

I would recommend watching those for updates should this feature ever come to Service Desk Cloud, I would expect those issues to be updated to indicate that as well.

It might be possible to do this in a Server instance, however Atlassian probably won't support this kind of customization.

[Robert Werner]

Thank you, Andrew.  Hopefully soon!

[Jib Hunt]

@Andy Heinzer - any updates on the ability to customize the CSS style sheet. This thread is 1.5 years old so I am hoping there is an update.

[Peter Chester]

Yeah, this would be super helpful. Especially since Jira insists on adding Confluence buttons all over the place even though we're not using Confluence (which is sort of embarrassing)

[Henning Baumgartner]

And since we are forced to move to the Cloud it becomes even more urgent.

[Daniel M.]

Hey guys,

any news on this case?

Daniel

[Jack Brickey]

The best option for updates is to vote and watch the issues in the links above.