Copy field-value to reporter

[Antonio D'Errico]

Hi everyone,

i need to set the reporter on create issue based on a custom field which is read over nfeed. the custom field E-Mail is the username of the user in jira itself.

we have the addon script runner so we can user a groovy script.

can somebody help me please. i tried several scripts here but it does not work.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

MutableIssue issue = ComponentAccessor.getIssueManager().getIssueByCurrentKey("")

def newreporter = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("E-Mail")
def newreportervalue = issue.getCustomFieldValue(newreporter)
issue.setReporter(newreportervalue)

[Fabio Racobaldo _Herzum_]

Hi @Antonio D_Errico,

the problem should be related to getCustomFIeldValue that should return a generic value and not a ApplicationUser.

Please, try this code :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.Issue;

 Issue issue = getUnderlyingIssue();
 MutableIssue mIssue = ComponentAccessor.getIssueManager().getIssueByCurrentKey(issue.getKey());
 
 CustomField newreporter = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("E-Mail");
 String newreportervalue = issue.getCustomFieldValue(newreporter)!=null?issue.getCustomFieldValue(newreporter).toString():null;

 ApplicationUser user = ComponentAccessor.getUserManager().getUserByName(newreportervalue);
 if(user!=null){
 mIssue.setReporter(user);
 }

 Hope this helps,

Ciao,

Fabio

[Antonio D'Errico]

hi @Fabio Racobaldo _Herzum_

now this error occurs:

Time (on server): Wed Feb 06 2019 13:09:45 GMT+0100 (Central European Standard Time)

The following log information was produced by this execution. Use statements like:log.info("...") to record logging information.

2019-02-06 13:09:45,054 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2019-02-06 13:09:45,054 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: INUBIT-20, actionId: 1, file: <inline script>
java.lang.NullPointerException: Cannot invoke method getCustomFieldValue() on null object
 at Script60.run(Script60.groovy:8)

[Fabio Racobaldo _Herzum_]

Are you sure hthat CustomFIeld name is correct?

try this :

import com.atlassian.jira.component.ComponentAccessor;
 import com.atlassian.jira.issue.MutableIssue;
 import com.atlassian.jira.user.ApplicationUser;
 import com.atlassian.jira.issue.fields.CustomField;


 MutableIssue issue = ComponentAccessor.getIssueManager().getIssueByCurrentKey("");
 
 CustomField newreporter = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("E-Mail");
 String newreportervalue = issue.getCustomFieldValue(newreporter)!=null?issue.getCustomFieldValue(newreporter).toString():null;

 ApplicationUser user = ComponentAccessor.getUserManager().getUserByName(newreportervalue);
 if(user!=null){
 issue.setReporter(user);
 }

[Antonio D'Errico]

yes i'm sure :->

2019-02-06 14:21:48,390 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2019-02-06 14:21:48,390 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: INUBIT-22, actionId: 1, file: <inline script>
java.lang.NullPointerException: Cannot invoke method getCustomFieldValue() on null object
 at Script71.run(Script71.groovy:10)

[Fabio Racobaldo _Herzum_]

got it! issue object is null.

Try this :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.Issue;

 Issue issue = getUnderlyingIssue();
 MutableIssue mIssue = ComponentAccessor.getIssueManager().getIssueByCurrentKey(issue.getKey());
 
 CustomField newreporter = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("E-Mail");
 String newreportervalue = issue.getCustomFieldValue(newreporter)!=null?issue.getCustomFieldValue(newreporter).toString():null;

 ApplicationUser user = ComponentAccessor.getUserManager().getUserByName(newreportervalue);
 if(user!=null){
 mIssue.setReporter(user);
 }

[Antonio D'Errico]

2019-02-06 14:33:01,573 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2019-02-06 14:33:01,573 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: INUBIT-23, actionId: 1, file: <inline script>
groovy.lang.MissingMethodException: No signature of method: org.codehaus.groovy.jsr223.GroovyScriptEngineImpl.getUnderlyingIssue() is applicable for argument types: () values: []
 at Script76.run(Script76.groovy:7)

[Fabio Racobaldo _Herzum_]

Issue issue = getUnderlyingIssue();

this method is provided by ScriptRunner. Are u using this plugin or is it something custom? In the second option you need to retrieve the issue key based on the context.

Ciao,

Fabio 

[Antonio D'Errico]

yes i'm sure, scriptrunner is installed and up2date.

[Fabio Racobaldo _Herzum_]

strange, it should work. 

Try using directly issue (delete line "Issue issue = getUnderlyingIssue();" from previous script.

Let me know,

Ciao,

Fabio

[Antonio D'Errico]

there is no error now but the reporter is not set / changed :-<

[Fabio Racobaldo _Herzum_]

You need to persist the change :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.issue.Issue;
import com.atlassian.jira.issue.IssueManager;


 IssueManager issueManager = ComponentAccessor.getIssueManager();
 MutableIssue mIssue = ComponentAccessor.getIssueManager().getIssueByCurrentKey(issue.getKey());
 
 CustomField newreporter = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("E-Mail");
 String newreportervalue = issue.getCustomFieldValue(newreporter)!=null?issue.getCustomFieldValue(newreporter).toString():null;

 ApplicationUser user = ComponentAccessor.getUserManager().getUserByName(newreportervalue);
 if(user!=null){
 mIssue.setReporter(user);
 issueManager.updateIssue(ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser(), mIssue, EventDispatchOption.DO_NOT_DISPATCH, false);
 }

[Antonio D'Errico]

and again no errors but the reporter remains unchanged :-<

[Fabio Racobaldo _Herzum_]

Please debug your code in order to figure out if user has a value