Disable Insight Completely

[Cortland Bolles]

We aren't currently using the newly included Insight in Jira Service Management - how do we completely disable the plugin so we aren't using resources for it. Trying to figure out the same thing for Advanced Roadmaps.

In Confluence there was an easy Disable button on Tech Calendars that allowed you to disable the whole plugin not each individual module.

[Dave Liao]

It looks like there are no plans from Atlassian to allow admins to disable the bundled Insight and Advanced Roadmaps add-ons from a DC installation.

See the related suggestion ticket (now closed): https://jira.atlassian.com/browse/JSDSERVER-7366

[Nic Brough -Adaptavist-]

You can do that on Jira server too, go to "manage apps", find it in the list of installed apps and disable or delete it.

[Cortland Bolles]

Hi Nic,

That works in server where it is an user installed app, in data center it is now included for free and installed as a system add-in wo we haven't found a way of disabling yet.

Thanks,

Matt

[Michael Woffenden]

But don't do this on JSM 4.19 and onward!

• [JSDSERVER-10845] Disabling Insight on Jira Service Management Server 4.19+ will break and disable all JSM dependencies - Create and track feature requests for Atlassian products.