How can I add a table to the default description of a ticket type?

[Francesca Fasullo]

I've been adding default descriptions to my ticket types and my team likes to use tables to define acceptance criteria for user stories. There is no option to add a table from the UI and when I try to add one with markup, the formatting is turning each line into its own table? Is there a way to get a table with multiple rows added to a default description? Screenshots attached of what the default description looks like, and then what an actual ticket created with this template looks like.

What's in the default description:

What the ticket looks like:

[Joseph Chung Yin]

@Francesca Fasullo -

Welcome to the community.  Can you clarify where are you setting your default template for the issue type in JSM Cloud?  Are you referring to the portal request type?

For issue type description, can you advise how you got into the display that you posted in your ask in the CLOUD UI?

Once you can provide me with more information, then I can see what I can advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Francesca Fasullo]

Hi Joseph, I navigated to Project Settings -> Issue Types -> Story, then expanded the "Description" field, where I saw the text input for "Default description (optional)"

Let me know if you need any more information!

[Joshua Sneed Contegix]

Hi Francesca,

Remove the blank lines between the rows, table "ends" when the next line is not table data. Cheers!

[Francesca Fasullo]

Hmm I don't have any blank lines between rows though (attached gif to show that there's no new line) - any other ideas?

[Joshua Sneed Contegix]

It appears the Cloud editor and markup tables have a conflict/error, I'm sure a fix will be pushed out eventually. You may want to contact atlassian support. Cheers!

[김영원]

Separating lines with Shift+Enter will generate the expected table. 

[Francesca Fasullo]

Thank you!! Shift+Enter solved it for me 🎉