How do you get the queues back in current project?

[jason.heaney]

I clicked on the X and the list of all of our Queues disappeared. Now I can't figure out how to get them back.  I have to click on the drop down arrow next to "Switch Queues" to see all the Queues and move from queue to queue. 

[Nina Zaradniak_Deviniti_ · Accepted solution]

Hi @jason.heaney 

I think it's Queues on Jira Server or Data Center. You can restore the view by clicking on Switch Queues and then the Keep menu open item.

Cheers,
Nina.

[jason.heaney]

Hello Nina,

The "Keep Menu Open" option wasn't there when I was in my own Queues, but when I switched Queues it became an option and now my menu is back. Thank you

Have a great day

[Nina Zaradniak_Deviniti_]

I am glad I could help you :)

Cheers, Nina.

[Ste Wright]

Hi @jason.heaney 

Where was the "x" in this scenario? I can't seem to locate an option to collapse queues in this manner.

Is this JSM Cloud? If so, is it an ITSM template?

Ste

[jason.heaney]

Hello Stephen,

The X was up top before the " My Open Tickets" . I believe

I am not sure. This is my first time using Jira and I didn't set this up.  Where do I find these answers for you?