How to add Issue Status to email subject line in Jira service desk email

[Ahmed Zeb]

I want to add Issue Status in the email subject line. I went through the following references but still in vain.

https://community.atlassian.com/t5/Answers-Developer-Questions/HOW-TO-ADD-ISSUE-STATUS-AND-ISSUE-RESOLUTION-TO-EMAIL-SUBJECT/qaq-p/469800

https://community.atlassian.com/t5/Jira-questions/How-to-add-Issue-Status-and-Issue-Resolution-to-email-subject/qaq-p/307180

Any help would be really appreciated.

[Ansar Rezaei]

Hi @Ahmed Zeb 

Could you specify if you have Automation for Jira plugin or not and when you want to send this email?

[Ahmed Zeb]

Hi @Ansar Rezaei ,

I want to send this email when my issue status is set to resolved. I don't have automation for Jira plug-in now.

[Ismael Jimoh]

Hi @Ahmed Zeb 

I am  ot sure how possible this is without an add-on however have a loom at the template for the emails and check this.

If not look at Email This issue add-on which I’ve used to build such templates in the past. Other add-ons you may want to look at include JEMH.

Cheers.

[Ahmed Zeb]

Hi @Ismael Jimoh

Your statement is quite confusing and not well formatted due to which I am unable to understand. Please elaborate it a bit clearly. What plug-in you have used in the past?

[Ismael Jimoh]

It is called email this issue.

[Boris Berenberg - Atlas Authority]

We also support this in Notification Assistant for Jira