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How to disable sending email for activate your account?

Swarna Radha
Swarna Radha
Contributor
August 5, 2019

Hi,

 

I want to deactivate email below when a new account is created in jira service desk.

 

Please below

 

 

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Olga Videc
Olga Videc
Community Champion
August 6, 2019

Hello @Swarna Radha 

Go to your service desk  -> settings -> Customer Notifications  -> Do not send account verification emails

Account verification.pngBR, Olga

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Swarna Radha
Swarna Radha
Contributor
August 6, 2019

Hi Olga,

I am currently using JSD V3.9. This feature is not available. Please advice.

Thanks

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Olga Videc
Olga Videc
Community Champion
August 6, 2019

Hello @Swarna Radha 

I'm afraid that's the problem 

This feature is fixed in V3.10

https://jira.atlassian.com/browse/JSDSERVER-1708?_ga=2.175867307.84095573.1565072749-899529972.1531837689

Is there a particular reason you can't upgrade?

BR, Olga

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