Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 21:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I want to enable the Atlassian Intelligence feature, but there are no product displays

Sunny
Sunny
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 3, 2024

I have two products, and I want to enable the Atlassian Intelligence feature in the settings page. However, no products are displayed. Could there be an error in my configuration?

 

Snipaste_2024-01-03_16-21-17.png Snipaste_2024-01-03_16-18-26.png

Answer
Watch
Like John Funk likes this
556 views

1 answer

2 votes
Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 3, 2024

Hi @Sunny Welcome to the community,

It looks in your screenshot that you are on the Free plan.

According to the documentation AI (Atlassian Intelligence) is only available for Premium and Enterprise customers.

 

(bottom of the page: https://www.atlassian.com/software/artificial-intelligence)

Atlassian Intelligence is available to Premium and Enterprise customers.

View More Comments
Sunny
Sunny
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 3, 2024

Ah, I see. I didn't notice the instructions. Thank you for pointing that out 🙏

Like • John Funk likes this
Lucy Dilts
Lucy Dilts
Contributor
July 8, 2024

How does one demo it before one decides to buy it?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
atlassian, atlassian community, journeys for jira service management, journeys for jsm, eap jsm atlassian, early access program atlassian, early access program journeys atlassian, early access program journeys jira service management, join atlassian eap

Join the Early Access Program (EAP) - Journeys for Jira Service Management 🚪

Journeys is a brand new feature in Jira Service Management that helps you streamline various processes in your organization that may cross multiple departments, such as employee onboarding or off-boarding that require action from different teams. ✨

Join the EAP →
AUG Leaders

Upcoming Jira Service Management Events