Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

exporting issues

Ruska Sisauri December 24, 2019

Hello,
I have one problem while exporting issues . When I write JQL in search bar , everything is ok:(Please see attachment file "Capture")Capture.PNG

When I export these issues , my excel file looks like this:

Capture2.PNG Customer request types are written in GEORGIAN alphabet . AS you see Jira service desk can't understands this font. 
But I also want to add, that we are using Plagin "Time in Status" but there isn't problems like this while exporting. 
Can you help me ? 

1 answer

0 votes
Mohamed Benziane
Community Champion
December 24, 2019

Hello,

Can you try to follow the workaround here :

https://confluence.atlassian.com/jirakb/exported-csv-does-not-display-properly-in-excel-that-contains-non-english-characters-874626219.html

 

It's a problem with excel not with jira.

 

Hope this helps

Ruska Sisauri December 25, 2019

 

THANK you Muhamed 

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, mindful member, mindful member badge, atlassian community, community kudos, community giveaway, atlassian swag, community values, empathy and kindness, badge challenge, atlassian learning, community engagement, swag giveaway

Earn a Badge, Win a Prize 🎁

Earning the Mindful Member badge proves you know how to lead with kindness, plus it enters you into a giveaway for exclusive Atlassian swag. Take the quiz, grab the badge, and comment on our announcement article to spread the good vibes!

Start here
AUG Leaders

Atlassian Community Events