Well - I'll answer since I was searching to find an answer to a related idiotic behavior.
It seems that IF your customer has a personal name and an email address in the customer list, the search function ONLY searches the name part.
For example, you have a customer listed as
Joe Customer (jcustomer@example.com)
and you search for 'example' you will not find that entry. Only if you happen to know the NAME and search for Joe will you get a hit.
Alternatively, if the Customer ONLY has an email address, and appears like this in the listing:
acustomer@example.com (acustomer@example.com)
and you search for 'example', you will find it.
How dumb is that?
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