Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Setting up Service Desk, Server version, for incoming emails

LarryD January 24, 2019

Am I losing my mind, or am I not seeing an option to whitelist a domain on incoming emails? There is this option on every help desk software product I have set up, why not here? I want to turn on public sign-in (create an account for a user that is not in the Jira Directory), but I want emails from ONE domain only coming into service desk. Is this possible?     Larry

 

Wow!! Just saw this issue on the suggestion page? Really?? You don't have this built in already?!?

3 answers

1 accepted

0 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 24, 2019

@LarryD, it is currently not supported. You may wish to vote/watch this issue - JSDCLOUD-868

0 votes
LarryD January 25, 2019

Thanks so much Jack! I def will vote, hope this feature comes soon!    

0 votes
LarryD January 24, 2019

Actually just realized, I'm going to need to whitelist 2 domains, not just one. Is this still possible? I'm still searching through all the help documentation with no success....

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events