Hey community,
My usecase is, when an issue in JSM instance A is updated, it needs to update in JSM instance B as well. I'm not able to figure out how to achieve this. I was able to create issues though. I appreciate all the support. I looked up many articles around but I couldn't wrap my head around it so far.
Kind regards,
Amalishiya.
Hi @Amali,
If you're creating issues issues in instance B when issues are created in instance A, you likely set up automation in instance B with a webhook trigger to achieve this. To enable further updates on a 'cloned' issue in instance B whenever the original issue in instance A undergoes changes, follow these steps:
The new automation in instance B will look like the following image:
To make this process work:
Feel free to ask any questions if you need further clarification or assistance with these steps.
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