Hello friends, I have a question.
Can a ticket be made read-only when it is closed? that is to say that nothing can be edited or managed.
Thanks a lot.
Hi Ronaldo,
Yes, in this case you may be able to use workflow properties.
Key: jira.issue.editable Value:false
More details at: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/#jira.issue.editable
I hope that helps.
Thanks,
Melo
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