Remove request participants in customer portal

[Kai Krause]

In the customer Portal a customer can share a ticket within his organisation. but how he can remove an added request participants. The admin have the ability to remove ist , but not the customer 

[Ivan Lima · Accepted solution]

Hi @Kai Krause, customers should be able to remove participants. Which version are you in, and what's your customer permissions configuration?

[Kai Krause]

Hi,

the customers can share within there organisation in the portal. That works. 

But customers have no option to remove the participants in the portal . An admin has a remove link . I assume that some right is missing for the customer . But where ?

[Ivan Lima]

The customer permissions settings. Go to Project Settings > Customer permissions > Who can customers share requests with?

To allow customers to remove other customers, you need to select any option other than "Other customers in their organization".

[Kai Krause]

OK, we use organization. Thanks die Support