Reports: Automatic creation of series for every unique value in field

[Leonard Winck]

Hey there,

I'm looking for a way to count something like this:

>>for every unique value in "Domain of reporter", count how many issues have been created matching this JQL<<

This is with the intention to see which companies email us the most. The JQL has a time range configured so it only applies to half a year, however it'd be nice to have this automatically created for every half-year. This isn't necessary, however.

[Petter Gonçalves · Accepted solution]

Hello @Leonard Winck

Thank you for reaching out.

Per your description, I understand you would like to create a report that returns the number of tickets created for each value in the "Domain of Reporter" field you currently have in the last 6 months, automatically updating that report when issues with new reporter's domains are created. Is that correct?

Unfortunately, this feature is not achievable out-of-the-box in Jira Server, however, we see this is a very required functionality for the customers who need clear information of how many tickets are created by client/company, so we created the following feature request to implement this option in the Statistic gadget:

Add "Organization" field on "Statistic Type" option for Issue Statistic gadget 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

As a workaround, there are some marketplace plugins that provide you with this type of report, as Rich Filters::Service Desk Dashboards. Feel free to check any other available options in the Atlassian marketplace.

Let us know if you have any questions.