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Turn off SLA on a specific date.

Darren Laurel December 3, 2023

Is it possible to turn off SLA for a specific date and resume after the day SLA was turned off?

 

2 answers

1 accepted

2 votes
Answer accepted
Dave Mathijs
Community Champion
December 3, 2023

Hi @Darren Laurel Welcome to the Atlassian Community!

Add those dates to your calendar as a "holiday" and the SLA will not run on those dates.

0 votes
Munnir Abdulhamid
Contributor
December 3, 2023

Yes is possible, i once used automation to achieved that  

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