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Upgrade Servicedesk and Software

Firas AlTamimi March 30, 2019

We are having the startup license for Jira service desk and we are using jira software as well.

Below is the SEN details 

1.SEN-13127126 (jira SD)

2.SEN-13127127 (Jira software)

I am getting just confuse with the version as we need to upgrade Jira SD asap

Can you please help in this 

 

1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 31, 2019

Hi! 

I hope in that case better way is raise issue to Atlassian license request https://getsupport.atlassian.com/servicedesk/customer/portals

 

Also, please, check info in my.atlassian.com who bought licences

 

Cheers,

Gonchik Tsymzhitov

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