Hi,
I am testing the csv project import for cloud service desk and received message that project and issues imported successfully. Next, I would like to validate and check my data whether successfully imported, but when I go to review my issue list, it doesn't seem to appear.
Below is my imported field,
Summary,Project Name,Project Key,Component,Issue Type,Description,Priority,Project Type
Mind advise what have I miss?
Hi Angeline,
Once issues have been created, modifying the configuration of your JIRA instance can result in the search index becoming out-of-sync with JIRA's configuration.
It's recommended to run the JIRA re-index after project import or data restoration.
Let us know how it goes after the re-index.
Regards,
Kelly
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.