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can jira service desk calculate and display the due date of a metric?

Jeannette Lamb
Contributor
March 10, 2015

The former tool, Vertygo SLA, would display the due date and time of each metric as well as the time remaining.  It appears that Service Desk only shows the time remaining or overdue.

1 answer

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Daniel Bajrak
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April 9, 2015

Hi,

in plugin Service Pack for JIRA Service Desk there are some SLA operation and there is postfunction updating SLA to value from due date or some other date picker custom field.

I hope I've help you.

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