jira stoped reading inbox

[Andrey Permyakov]

jira stoped reading mail.

In jobs:

screenshot_1

Test in email setting success.

Perhaps because of a letter with an empty subject.

Helps reading a letter in a mailbox and restarting Jira.

Is it an empty topic or something else?

[Andrew Laden]

Sometimes jira can get stuck on a badly formatted mail. I've also seen it happen on a mail with an attachment that is to large.

Try the following.

1: Shut down jira. (just to make sure it isnt accessing the mailbox

2: connect to the mailbox and delete the suspect message

3: Make sure that any remaining messages that still need to be processed are marked as "unread"

4: Restart jira.

Hope it helps.

[Andrey Permyakov]