sending EMAIL to client

[hemanth motto]

client raised a bug through email after that scrum team fixed the bug ,do the email send automatically to client through jira that the bug is fixed?

[Ravi Sagar _Sparxsys_]

Hi @hemanth motto 

Usually customers/clients don't raise a bug usually an incident, in any case your client will get notification if the team resolved the same issue that was raised by the customer and you have notifications configured to send emails.

If your development team created a bug in a separate project which is linked to the incident then you will have to write an automation rule to transition (and send notification) the linked issue.

Ravi