Hi All, I'm trying to do a Bulk move a number of sub-tasks, in different statuses, to a different issuetype in a different project. I have managed to move one of them, but if I try all or even two of them, I receive a 500 error?
We have recently performed a full Re-Index.
Hi @Karl Samson
I came across similar issue in the Atlassian community, kindly take a look at it - https://community.atlassian.com/t5/Jira-Software-questions/Error-500-when-converting-subtask-to-issue/qaq-p/1278198
Also, if you are trying to convert the subtask to Next-gen project. There is a workaround provided in https://jira.atlassian.com/browse/JSWCLOUD-18442
If these doesn't help you, kindly raise a request with Atlassian support - https://support.atlassian.com/
Thanks,
Sharu
Hi Sharu, I've actually now managed to move all the 'Completed' status sub-tasks across. However, three remain and keep getting the 500 error. I've checked the Permissions in both projects concerned, and I am able to Schedule, Transition and Move. One of the Sub-Tasks is in 'New', the other two in 'In Progress'.
I will raise a support ticket with Atlassian.
Thanks anyway.
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