Add a new EVENT

[MarcoC]

Hi!!!

I would like to send an email notification when a custom field of an issue, is changed. Is it possible?

example: I have a customfiled named "PlannedDate" and if someone change this value in an issue, I wold to send an email to a few user.

In the Notification SCheme I saw that I have a lot of default event, but it is possible to create a custom event like this?

Regards,

Marco

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

This is not possible wihout some development/scripting. You will have to write a listener to check if the custom field is changed and then throw a custom event.

[MarcoC]

Thanks. I think I wold change strategy.

Regards,

Marco

[Ramiro Pointis]

Using the script I commented below it's very easy to create a listener. Give it a try. There's a lot of documentation, from experience :D

[Ramiro Pointis]

Hi Marco, you could try the Script Runner plugin. It has Builtin Script Listeners that you can configure to send a custom mail as notification.

Hope this helps!

[Jacques]

What you could do is create a circular transition called "Set Planned Date" that returns to the same status as where it's called from and assign it a new event (which you can create in "Admin - Advanced - Events").

If you wish to send a custom mail with it's own HTML and different from the typical JIRA email, then I suggest you look into the "Email This Issue Plugin".

Hope this helps,

Jacques.