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Add / update 'To' Customer Notifcation recipients

Claire Duncan January 29, 2018

Is there a way you can add a specific group of 'TO' people a notification is sent to?

I know there's already 'Customers Involved', 'Reporter' and 'Approver'. Are there any other options? I want exclude the Reporter from receiving comment added notifications, but the reporter is included in the customers involved group. I only want request participants, assignee and watchers to receive notifications for Comments Added.

Does anyone know how to do this?

1 answer

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Alexey Matveev
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January 29, 2018

You can set the notification scheme for the project as follows:

Issue Commented: request participants (you can find the field in the Use Custom Field Value option), assignee, watchers

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