After last update, it's impossible activate Git Integration

[Davide]

Hi!

Today I have updated Git Integration for Jira (ver. 3.3.4), but after updating system show message:

The app cannot be activated. Check the logs for more information

The following message is visible in the Register Log:
Unable to activate the Git Integration for Jira app (com.xiplink.jira.git.jira_git_plugin)

Can someone help me?

Best Regards.
Davide.

[Adam Wride · Accepted solution]

Hi Davide -

Thank you for posting this and reaching out to our support channel directly (support@bigbrassband.com or support site).

We have pulled the v3.3.4 from the Atlassian Marketplace as it contains a bug affecting certain customer upgrades. We will provide a fix soon - but in the meantime you can uninstall the v3.3.4 release (you will not lose data) and then install v3.2.7 (current version in the Atlassian Marketplace).

If you have any trouble - please reach out.

Cheers,

Adam

[Davide]

With your perfect support in Bigbrassband support site problem solved in less than 10 minutes!

Thanks again.