We have update JIRA from Version 8.6.1 to 8.13.1. The update was successful, the server has started but no user can log in.
Hey @Ingo Schult ,
Do they get any error?
Where exactly are they logging in? Through the dashboard gadget or through the upper right "log in"
Also, what directory are the users in? Internal or something else?
The problem could be solved. Errors were made during the update. The system is running perfectly again.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Discover the teamwork and precision behind success on and off the track. See how this high-performing team makes the impossible possible. Be one of the first 100 customers to register for a chance to win 2 tickets to an Atlassian Williams 2026 race.
Register now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.