Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

After update to Version 8.13.1 No user can log in after the update

Ingo Schult November 10, 2020

We have update JIRA from Version 8.6.1 to 8.13.1. The update was successful, the server has started but no user can log in.

1 answer

1 accepted

0 votes
Answer accepted
Dirk Ronsmans
Community Champion
November 11, 2020

Hey @Ingo Schult ,

Do they get any error?

Where exactly are they logging in? Through the dashboard gadget or through the upper right "log in"

Also, what directory are the users in? Internal or something else?

Ingo Schult November 11, 2020

The problem could be solved. Errors were made during the update. The system is running perfectly again.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.13.1
TAGS
Atlassian, Team '25 Europe, Atlassian conference, AI-powered teamwork, Atlassian events, keynote speakers, Barcelona tech conference, Atlassian Williams Racing, Carlos Sainz, Jenson Button, Mike Cannon-Brookes, Anu Bharadwaj, Atlassian Rovo

Atlassian Williams Racing is coming to Team '25 Europe 🏎️

Discover the teamwork and precision behind success on and off the track. See how this high-performing team makes the impossible possible. Be one of the first 100 customers to register for a chance to win 2 tickets to an Atlassian Williams 2026 race.

Register now
AUG Leaders

Atlassian Community Events