Agile Sprint Burndown Gadget Broken?

[Sarah Shonnard]

After the most recent update to the JIRA Greenhopper (sorry, JIRA Agile) plugin, the Agile Sprint Burndown Gadget seems to be broken. It doesn't show any lines on the graph.

[Sarah Shonnard · Accepted solution]

Reindexing seems to have fixed the problem.

[richie_gee]

Glad to hear reindexing works for your :)

Cheers and thanks for sharing your resolution.

[Tom Baker]

This issue from 2013 seems to be back

[Abhijith Chinthamani]

What data are you re-indexing?

[Kristina Mason]

The re-indexing workaround doesn't work in a way that lasts. It only shows it that one time and then disappears if you re-load the page. There is a bug logged for this already, and Support instructed me to wait for the fix. The workaround mentioned in the ticket only works for the first loading as well - subsequent loads show it disappears again.
If anyone wants to add themselves as a watcher on the bug ticket, it's here: https://jira.atlassian.com/browse/JRA-45966

[richie_gee]

Hi there,

Have you tried to perform a reindexing and check if the data is getting populated again?

If you have tried reindexing and does not fix the problem, you can encouraged to write in to support.atlassian.com so the Atlassian Legendary Support Team will be able to have a look on what is happening at the backend.

Hope this helps, cheers :)