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Apache Tomcat/6.0.32 - Error Report

Ed
Ed
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September 17, 2011

I have been using my standalone installation of JIRA for several days now without a problem. Today, I get the following message and cannot access the system. I have not made any system changes.

 

HTTP Status 404 -

type Status report

message

description The requested resource () is not available.

Apache Tomcat/6.0.32

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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September 17, 2011

Restart it, and check the log to see what might have caused the problem.

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SungJin Woo
SungJin Woo October 3, 2011

I got a Same Error. Where is log? do you know that?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 3, 2011

Depends on what you're running and how you've configured it. If you're using "standalone" and haven't messed with the log settings, look for catalina.out and atlassian-jira.log, you should find them under /<your jira installation>/logs

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nagraj pathipati
nagraj pathipati
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July 5, 2017

i got the same error in web application

how can i solve it

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 5, 2017

Not a clue, you have not given us a log error to work with.

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1 vote
Nguyen Duy Hung
Nguyen Duy Hung March 8, 2013

hic,help me!

I got a Same Error

atlassian-jira.log

------------------------------------------------------



2013-03-09 14:48:26,015 main INFO      [jira.config.database.SystemTenantDatabaseConfigurationLoader] Reading database configuration from E:\Jira\data\dbconfig.xml
2013-03-09 14:48:26,281 main INFO      [atlassian.jira.startup.JiraStartupLogger] 

****************
JIRA starting...
****************

2013-03-09 14:48:26,312 main INFO      [atlassian.jira.startup.JiraStartupLogger] 

___ Environment _____________________________

     JIRA Build                                    : 4.4.4#664-r167664
     Build Date                                    : Sun Nov 27 00:00:00 GMT+07:00 2011
     JIRA Installation Type                        : Standalone
     Application Server                            : Apache Tomcat/6.0.32 - Servlet API 2.5
     Java Version                                  : 1.6.0_26 - Sun Microsystems Inc.
     Current Working Directory                     : C:\WINDOWS\system32
     Maximum Allowable Memory                      : 455MB
     Total Memory                                  : 122MB
     Free Memory                                   : 93MB
     Used Memory                                   : 29MB
     Memory Pool: Code Cache                       : Code Cache: init = 2359296(2304K) used = 846400(826K) committed = 2359296(2304K) max = 50331648(49152K)
     Memory Pool: PS Eden Space                    : PS Eden Space: init = 33554432(32768K) used = 28545336(27876K) committed = 33554432(32768K) max = 167772160(163840K)
     Memory Pool: PS Survivor Space                : PS Survivor Space: init = 5570560(5440K) used = 2326368(2271K) committed = 5570560(5440K) max = 5570560(5440K)
     Memory Pool: PS Old Gen                       : PS Old Gen: init = 89522176(87424K) used = 0(0K) committed = 89522176(87424K) max = 357957632(349568K)
     Memory Pool: PS Perm Gen                      : PS Perm Gen: init = 16777216(16384K) used = 11158320(10896K) committed = 16777216(16384K) max = 536870912(524288K)
     JVM Input Arguments                           : -Dcatalina.base=E:\Jira\program -Dcatalina.home=E:\Jira\program -Djava.endorsed.dirs=E:\Jira\program\endorsed -Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=E:\Jira\program\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=E:\Jira\program\conf\logging.properties -XX:MaxPermSize=512m -Xms128m -Xmx512m

___ Java System Properties ________________

     awt.toolkit                                   : sun.awt.windows.WToolkit
     catalina.base                                 : E:\Jira\program
     catalina.home                                 : E:\Jira\program
     catalina.useNaming                            : true
     common.loader                                 : ${catalina.base}/lib,
                                                     ${catalina.base}/lib/*.jar,
                                                     ${catalina.home}/lib,
                                                     ${catalina.home}/lib/*.jar
     file.encoding                                 : Cp1252
     file.encoding.pkg                             : sun.io
     java.awt.graphicsenv                          : sun.awt.Win32GraphicsEnvironment
     java.awt.printerjob                           : sun.awt.windows.WPrinterJob
     java.class.version                            : 50.0
     java.home                                     : E:\Jira\program\jre
     java.io.tmpdir                                : E:\Jira\program\temp
     java.naming.factory.initial                   : org.apache.naming.java.javaURLContextFactory
     java.naming.factory.url.pkgs                  : org.apache.naming
     java.runtime.name                             : Java(TM) SE Runtime Environment
     java.runtime.version                          : 1.6.0_26-b03
     java.specification.name                       : Java Platform API Specification
     java.specification.vendor                     : Sun Microsystems Inc.
     java.specification.version                    : 1.6
     java.util.logging.config.file                 : E:\Jira\program\conf\logging.properties
     java.util.logging.manager                     : org.apache.juli.ClassLoaderLogManager
     java.vendor                                   : Sun Microsystems Inc.
     java.vendor.url                               : http://java.sun.com/
     java.vendor.url.bug                           : http://java.sun.com/cgi-bin/bugreport.cgi
     java.version                                  : 1.6.0_26
     java.vm.info                                  : mixed mode
     java.vm.name                                  : Java HotSpot(TM) Server VM
     java.vm.specification.name                    : Java Virtual Machine Specification
     java.vm.specification.vendor                  : Sun Microsystems Inc.
     java.vm.specification.version                 : 1.0
     java.vm.vendor                                : Sun Microsystems Inc.
     java.vm.version                               : 20.1-b02
     mail.mime.decodeparameters                    : true
     org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true
     os.arch                                       : x86
     os.name                                       : Windows 2003
     os.version                                    : 5.2
     package.access                                : sun.,
                                                     org.apache.catalina.,
                                                     org.apache.coyote.,
                                                     org.apache.tomcat.,
                                                     org.apache.jasper.,
                                                     sun.beans.
     package.definition                            : sun.,
                                                     java.,
                                                     org.apache.catalina.,
                                                     org.apache.coyote.,
                                                     org.apache.tomcat.,
                                                     org.apache.jasper.
     server.loader                                 : 
     shared.loader                                 : 
     sun.arch.data.model                           : 32
     sun.boot.library.path                         : E:\Jira\program\jre\bin
     sun.cpu.endian                                : little
     sun.cpu.isalist                               : pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
     sun.desktop                                   : windows
     sun.io.unicode.encoding                       : UnicodeLittle
     sun.jnu.encoding                              : Cp1252
     sun.management.compiler                       : HotSpot Tiered Compilers
     sun.os.patch.level                            : Service Pack 2
     tomcat.util.buf.StringCache.byte.enabled      : true
     user.country                                  : US
     user.dir                                      : C:\WINDOWS\system32
     user.home                                     : C:\WINDOWS\system32\config\systemprofile
     user.language                                 : en
     user.name                                     : SYSTEM
     user.timezone                                 : GMT+07:00
     user.variant                                  : 

2013-03-09 14:48:26,312 main INFO      [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks.
2013-03-09 14:48:26,343 main INFO      [atlassian.jira.startup.JiraHomeStartupCheck] The jira.home directory 'E:\Jira\data' is validated and locked for exclusive use by this instance.
2013-03-09 14:48:26,343 main INFO      [atlassian.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully.
2013-03-09 14:48:26,500 main INFO      [jira.config.database.SystemTenantDatabaseConfigurationLoader] Reading database configuration from E:\Jira\data\dbconfig.xml
2013-03-09 14:48:26,578 main INFO      [jira.config.database.DatabaseConfigurationManagerImpl] Now running Database Checklist Launcher
2013-03-09 14:48:37,218 main INFO      [atlassian.jira.startup.DatabaseChecklistLauncher] JIRA database startup checks completed successfully.
2013-03-09 14:48:37,218 main INFO      [jira.config.database.DatabaseConfigurationManagerImpl] Now running Post database-configuration launchers
2013-03-09 14:48:37,625 main FATAL      [atlassian.jira.startup.ComponentContainerLauncher] An Error occurred during ComponentContainerLauncher servlet context initialisation - com/atlassian/jira/issue/link/IssueLinkManager.
java.lang.NoClassDefFoundError: com/atlassian/jira/issue/link/IssueLinkManager
	at com.atlassian.jira.ContainerRegistrar.registerComponents(ContainerRegistrar.java:1620)
	at com.atlassian.jira.ComponentManager.registerComponents(ComponentManager.java:376)
	at com.atlassian.jira.ComponentManager.initialise(ComponentManager.java:210)
	at com.atlassian.jira.startup.ComponentContainerLauncher.populateFullPicoContainer(ComponentContainerLauncher.java:57)
	at com.atlassian.jira.startup.ComponentContainerLauncher.start(ComponentContainerLauncher.java:29)
	at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:99)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:250)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:149)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:94)
	at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:24)
	at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:61)
	at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33)
	at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:56)
	at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:68)
	at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:63)
	at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121)
	at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203)
	at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:96)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
	at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
	at org.apache.catalina.core.StandardService.start(StandardService.java:525)
	at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.issue.link.IssueLinkManager
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1680)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526)
	... 38 more
2013-03-09 14:48:37,625 main ERROR      [atlassian.jira.startup.LauncherContextListener] Unable to start JIRA.
java.lang.NoClassDefFoundError: com/atlassian/jira/issue/link/IssueLinkManager
	at com.atlassian.jira.ContainerRegistrar.registerComponents(ContainerRegistrar.java:1620)
	at com.atlassian.jira.ComponentManager.registerComponents(ComponentManager.java:376)
	at com.atlassian.jira.ComponentManager.initialise(ComponentManager.java:210)
	at com.atlassian.jira.startup.ComponentContainerLauncher.populateFullPicoContainer(ComponentContainerLauncher.java:57)
	at com.atlassian.jira.startup.ComponentContainerLauncher.start(ComponentContainerLauncher.java:29)
	at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:99)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:250)
	at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:149)
	at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:94)
	at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:24)
	at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:61)
	at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33)
	at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:56)
	at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:68)
	at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:63)
	at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121)
	at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130)
	at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203)
	at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:96)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
	at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
	at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
	at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
	at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
	at org.apache.catalina.core.StandardService.start(StandardService.java:525)
	at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.issue.link.IssueLinkManager
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1680)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526)
	... 38 more

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SungJin Woo
SungJin Woo October 3, 2011

i got a same error~! so do you have a solution?

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