Assign issue screen only shows "Suggestions" in the list

[Rodolfo Romero]

I'm trying to assign a ticket to a user. When I click on the arrow to expand the drop down list, only users under the Suggestion list show up. The rest of the users don't.

[Ramiro P · Accepted solution]

I think this is your issue:

https://answers.atlassian.com/questions/47244/why-can-t-i-assign-an-issue-to-a-user-who-should-have-permission?page=1#47308

Basically, Jira 5 has a new feature that only shows the 'most used' or 'recommended' users to be assigned.

If you type a letter of the username it shows the corresponding on the list.

Check the answer I indicated to make sure.